Help center
Customer Care
Help & FAQs
Quick answers for activation, payments, bookings, and account support.
How do I activate my account?
After registration, open Activate Account, pay the KES 500 activation fee through M-Pesa Paybill, then paste the transaction code. If the code matches a confirmed staff payment record, the full menu unlocks automatically.
Where do I start dropshipping after activation?
Use Start Dropshipping from the menu, then choose Basic, Standard, or Expert based on the booking amount you want.
How do I contact support?
Call or WhatsApp +44 7490 688783, or send an email to the support address shown on this page.